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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Rawdon

Pharmacy Weight Loss Rawdon | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Rawdon is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription medications to patients in Rawdon, UK. We operate in full compliance with General Pharmaceutical Council regulations and all applicable UK pharmacy law.

2. Eligibility

Our services are available to individuals who are:

We reserve the right to refuse treatment to any individual where our prescribers determine it is not clinically appropriate. Weight loss medications will only be supplied where a valid clinical need has been established. Providing false or misleading information during consultation may result in immediate termination of your access to our services.

3. Prescriptions and Clinical Process

All prescription medications are issued only following a clinical assessment completed through our online consultation. Our prescribers are fully registered healthcare professionals. A prescription will only be issued where it is deemed safe and appropriate for you as an individual.

We retain the right to request additional medical information, decline a prescription request, or refer you to your GP at any stage. Any prescription issued remains the property of the prescriber and cannot be transferred or reused beyond its stated validity.

You must inform us promptly of any changes to your health, medications, or medical history that may affect your suitability for treatment.

4. Payment

Payment is required in full at the time of order. We accept major debit and credit cards. All transactions are processed securely. Prices displayed include VAT where applicable.

Payment does not guarantee supply. If your consultation results in a prescription being declined, you will receive a full refund of any medication cost. Consultation fees, where applicable, are non-refundable once the clinical review has been completed.

5. Delivery

Once your order has been approved and your prescription issued by our pharmacist, delivery will be made within 1 working day. Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays or public holidays.

Medications are dispatched in discreet, temperature-appropriate packaging. You are responsible for ensuring that someone is available to receive your delivery. We are not liable for delays or failed deliveries caused by incorrect address information provided at the time of order.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been issued and your medication dispatched, we are unable to accept returns or offer refunds, in accordance with medicines legislation and patient safety regulations.

If your medication arrives damaged or there is an error with your order, please contact us within 48 hours of receipt and we will investigate and resolve the matter promptly.

7. Medical Disclaimer

The information provided through our service is intended to support your healthcare and does not replace the advice of your GP or other treating clinician. We strongly recommend that you inform your regular GP of any medications prescribed through our service.

Weight loss medications carry risks and potential side effects. It is your responsibility to read all patient information provided with your medication and to seek urgent medical attention if you experience any serious adverse effects.

8. Privacy and Data

We process your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your data is handled securely and confidentially. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Rawdon through our website or registered correspondence address. We are committed to resolving any concerns promptly and professionally.